Terms of Service
Effective date: July 12, 2026
Last updated: July 12, 2026
These Terms of Service ("Terms") form a legally binding agreement between you and Wednesday Waffles Inc. ("Wednesday Waffles," "we," "us," or "our") and govern your access to and use of the Wednesday Waffles mobile application, the website at www.wednesdaywaffles.com, and any related services we provide (collectively, the "Service").
Please read these Terms carefully. By creating an account, downloading the App, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Service.
Provider:
Wednesday Waffles Inc.
3505–1328 W Pender St
Vancouver, BC V6E 4S9, Canada
Contact: admin@wednesdaywaffles.com
If you downloaded the App through the Apple App Store or Google Play, Apple Inc. or Google LLC may enforce these Terms as third-party beneficiaries in relation to your use of the App.
- Wednesday Waffles is a private video-messaging service for small groups of friends and family.
- You must be at least 13 years old (or older where required by local law) to use the Service.
- You retain ownership of the content you create, and you grant us a limited license to operate the Service.
- We do not currently charge for the Service. If we introduce paid features, we will update these Terms and provide clear pricing before you pay.
- Disputes with U.S. users are resolved by binding individual arbitration (see the Dispute Resolution section). You have 30 days to opt out of the arbitration clause.
- These Terms are governed by the laws of British Columbia, Canada, subject to local consumer-law protections that cannot be waived.
- "Service" / "Application": the Wednesday Waffles mobile app, the website at www.wednesdaywaffles.com, and related features we provide.
- "Waffle": a short video message created and shared within the Service, subject to any maximum duration we specify.
- "User" / "you": any natural person who accesses or uses the Service.
- "Consumer": a User qualifying as a consumer under applicable law.
- "Business User": any User that does not qualify as a Consumer.
- "Content": Waffles, text, images, links, and any other material uploaded, posted, or transmitted through the Service.
- "User Content": Content provided by Users.
- "Group": a private set of Users who can share Waffles and messages with each other.
- "European Consumer": a Consumer physically located in the European Economic Area, United Kingdom, Switzerland, Norway, or Iceland.
To use the Service, you represent and warrant that:
- You are at least 13 years old, or the minimum age required in your jurisdiction (for example, 14 in Quebec, and 16 in certain EU member states). Users under 18 must have permission from a parent or legal guardian.
- You have the legal capacity to enter into a binding contract with Wednesday Waffles.
- You are not located in a country subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist-supporting" country, and you are not listed on any U.S. or Canadian government list of prohibited or restricted parties.
- You have not been previously suspended or removed from the Service.
- You will comply with these Terms and all applicable laws, including our Child Safety Standards.
Registration
To use most features of the Service you must create an account by signing in with a supported identity provider (such as Sign in with Apple or Google Sign-In) or other methods we offer, which may include legacy phone-number / SMS authentication for eligible existing users. You agree to provide accurate and complete information and to keep it current.
Account Security
You are responsible for safeguarding your credentials and for all activities that occur under your account. You agree to notify us immediately at admin@wednesdaywaffles.com if you suspect any unauthorized use of your account or any other breach of security.
Account Conditions
- Accounts created by bots, scripts, or other automated means are prohibited.
- Each person may only register one account, unless we explicitly permit otherwise.
- Accounts are personal and may not be shared, sold, rented, or transferred.
Termination by You
You may stop using the Service at any time. You may request account deletion from within the App where available, or by contacting admin@wednesdaywaffles.com.
Suspension and Termination by Us
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe that you have violated these Terms, our Child Safety Standards, or applicable law, or if we must do so for legal, security, or operational reasons. Where possible, and unless prohibited by law, we will give you advance notice and an opportunity to appeal. Suspension or termination does not relieve you of obligations accrued before termination, including any indemnification obligations.
Except for User Content, the Service and all material available through it — including software, text, graphics, logos, trademarks, designs, and the "Wednesday Waffles" and "Waffle" names and marks — are owned by or licensed to Wednesday Waffles Inc. and are protected by intellectual-property laws.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal, non-commercial use.
You may not, and you may not permit anyone else to:
- copy, modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the Service, except to the extent expressly permitted by applicable law;
- resell, rent, lease, lend, or sublicense access to the Service;
- remove or alter any proprietary notices or labels;
- use the Service to build a competitive product, or to scrape, harvest, or collect data about other users;
- use any trademarks, logos, or brand features of Wednesday Waffles without our prior written consent.
Ownership
You retain ownership of any intellectual-property rights you hold in the User Content you create and upload. We do not claim ownership of your Waffles or messages.
License to Wednesday Waffles
By submitting User Content, you give Wednesday Waffles a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transcode, transmit, display, and distribute it. We may sublicense these rights only to service providers working for us, and only as needed to operate, secure, and improve the Service under these Terms and our Privacy Policy.
This limited license includes creating technical versions such as thumbnails, compressed files, previews, captions, structured transcripts, and a technical audio track that make Waffles usable, accessible, and reliable. These versions follow the source Waffle's access and deletion rules.
If you separately turn on AI Features, the license also covers creating the private Timeline, Waffle chapters and summaries, comment context, prep suggestions, notification or email teasers, and structured topics, people mentioned, commitments, celebrations, and descriptions of observable tone. It applies only to the past or future content scope shown when you enable the feature. Your AI permission—not acceptance of these Terms—activates this optional processing.
This license lasts while you keep the User Content on the Service and for a reasonable period needed to remove it from backups after deletion. We do not use User Content for third-party advertising or to train public or foundation models.
License to Other Group Members
When you share User Content into a Group, you grant each member of that Group a non-exclusive, non-transferable license to view that User Content within the Service in the manner the Service permits (for example, viewing a Waffle).
Your Responsibilities
You represent and warrant that:
- you own, or have all necessary rights, licenses, consents, and permissions to submit the User Content and to grant the licenses described above;
- the User Content does not infringe or violate any third-party rights, including intellectual-property, privacy, publicity, or moral rights;
- you have obtained any consents required from other people who appear in or are identifiable from your User Content;
- the User Content does not violate these Terms or any applicable law.
To the extent permitted by applicable law, you waive any moral rights you may have in the User Content in relation to its use by us as permitted above.
Feedback
If you send us feedback, suggestions, or ideas about the Service, you agree that we may use them without restriction or compensation to you.
AI Features are optional. Before eligible past or future Waffle information is sent to Google Vertex AI / Gemini, OpenAI, Anthropic, or another model provider listed in our Privacy Policy, the App explains the processing and asks you to turn it on. If you decline, the ordinary non-AI Timeline and core sharing features still work. Availability may differ by age, region, language, provider capacity, or legal requirements.
Depending on the feature you enable, AI may create a private weekly Timeline title; Waffle chapters, summaries, or comment context; reminders and talking-point suggestions before you record; short notification or email teasers; and structured topics, people mentioned, commitments, celebrations, or descriptions of observable tone. A Timeline title is private to its author. Per-Waffle results never have broader access than the source Waffle. Prep suggestions are private to their recipient, and AI never records, posts, or replies for you.
AI output may be inaccurate, incomplete, or inappropriate and is not a quote or a verbatim record. It is not medical, legal, financial, safety, or other professional advice and must not be used for high-stakes decisions. You can hide or report an unwanted result and stop future processing under Manage AI Features.
The separate Help improve Wednesday Waffles choice allows automated, aggregated product-theme analysis to help us decide what to build. It does not permit advertising, public quotations, foundation-model training, or routine human review of raw Waffle content. Human review of real content for quality testing requires separate permission and limited access. You may change this choice independently while AI Features remain enabled.
Stopping future AI processing prevents new provider calls and hides AI surfaces. Existing generated analysis may be retained where lawful to avoid repeatedly processing the same content and may be reused if you later re-enable the feature. Deleting the source Waffle or your account deletes the associated active AI artifacts on the schedules in our Privacy Policy. You may contact our Privacy Officer for a verified request to delete retained generated analysis.
You agree not to use the Service to:
- violate any law, regulation, court order, or third-party right;
- upload, post, transmit, or share any content that is unlawful, infringing, defamatory, obscene, pornographic, hateful, threatening, harassing, or otherwise objectionable;
- upload, post, or transmit child sexual abuse material (CSAM) or any other content that sexualizes or endangers minors, or engage in grooming or any other conduct that violates our Child Safety Standards;
- impersonate any person or entity, or misrepresent your affiliation with a person or entity;
- stalk, harass, bully, intimidate, or harm others;
- distribute spam, chain letters, pyramid schemes, or unsolicited promotional content;
- introduce viruses, worms, Trojan horses, or other malicious code;
- attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service;
- interfere with, disrupt, or create an undue burden on the Service or its infrastructure;
- bypass, disable, or circumvent any security, authentication, rate-limiting, or access-control mechanisms;
- use automated means (bots, scrapers, crawlers) to access, collect, or generate content from the Service without our prior written permission;
- use the Service to collect or store personal information about other users without their permission;
- resell or commercially exploit any part of the Service without our express written permission.
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section, including removing content, suspending or terminating accounts, and reporting the activity to law-enforcement authorities.
Wednesday Waffles is a private communication service and we do not pre-screen User Content. You are solely responsible for the User Content you submit.
We may, but are not obligated to, review, remove, disable, or restrict access to any User Content that we reasonably believe violates these Terms, our Child Safety Standards, or applicable law, or that we otherwise deem harmful. We may do so with or without notice, and our decision is final.
If content is reported as objectionable and we determine it violates these Terms, we may remove the content, restrict access to it, or bar the offending User from the Service within a reasonable time. You can report objectionable content or abusive users from within the App or by emailing admin@wednesdaywaffles.com. Reports of child safety violations are prioritized and escalated to the appropriate authorities where required by law.
We respect the intellectual-property rights of others and expect our Users to do the same. If you believe that content available through the Service infringes a copyright you own or control, you may submit a notice under the U.S. Digital Millennium Copyright Act ("DMCA") or equivalent laws in your jurisdiction by emailing our designated agent at admin@wednesdaywaffles.comwith the subject line "DMCA Notice" and including:
- an electronic or physical signature of the copyright owner or a person authorized to act on its behalf;
- a description of the copyrighted work that you claim has been infringed;
- a description of the infringing material and its location on the Service;
- your contact information (address, phone number, and email);
- a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
We may terminate the accounts of Users who we determine are repeat infringers.
We strive to store your User Content reliably and to make the Service available at all times. However:
- We do not guarantee indefinite storage of User Content and may, with reasonable notice where possible, implement retention limits (for example, based on age of content, storage usage, or subscription tier, if we introduce one).
- We may interrupt the Service for maintenance, updates, security, or other operational reasons.
- The Service may be unavailable due to events outside our reasonable control, including force-majeure events, infrastructure outages, or acts of third parties.
- We recommend that you maintain your own backups of any User Content that is important to you.
With your permission, the Service may send push notifications to remind you to record Waffles, alert you to new group activity, and deliver other service-related information. If the relevant AI and notification choices are enabled, an alert or email may include a short AI-generated teaser. Depending on your device settings, this text may appear on your lock screen. You can disable push notifications at any time in your device settings. Standard mobile data rates may apply.
The Service relies on and may integrate with third-party services, including Apple App Store, Google Play, Sign in with Apple, Google Sign-In, and infrastructure services described in our Privacy Policy. Your use of those services is governed by the applicable third-party terms, and we are not responsible for their acts or omissions.
Apple App Store (iOS)
If you use the App on an Apple device, you acknowledge that these Terms are between you and Wednesday Waffles only, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App. Apple is not responsible for addressing any claims you or any third party have relating to the App, including product-liability claims, consumer-protection claims, or intellectual-property infringement claims. You represent that you are not located in a U.S.-embargoed country and are not on any U.S. government list of prohibited or restricted parties. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you.
Google Play (Android)
If you use the App on an Android device, these Terms are between you and Wednesday Waffles only, and not with Google LLC ("Google"). Google is not responsible for the App or its content, and has no obligation to provide support or maintenance.
The Service is currently provided free of charge. If we introduce paid features, subscriptions, or in-app purchases in the future, we will update these Terms and present clear pricing, billing, renewal, and cancellation information before you incur any charge. Any paid features will generally be billed through the applicable app store (Apple App Store or Google Play), and the app store's billing, refund, and cancellation policies will apply.
From time to time we may offer features that are marked as "beta," "preview," or "experimental." These features are provided "as is," may contain bugs or errors, may be modified, suspended, or discontinued at any time, and are not covered by any service-level commitments. By using beta features you acknowledge these limitations and agree to provide us with feedback upon reasonable request.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.
Some jurisdictions (including certain U.S. states and the EU/UK) do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In those jurisdictions, our warranties are limited to the minimum extent required by law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WEDNESDAY WAFFLES, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or gross negligence or willful misconduct. For Consumers in the EU and UK, statutory consumer rights remain unaffected.
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Wednesday Waffles and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any third-party right, including any intellectual-property, privacy, or publicity right.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES THAT MOST DISPUTES BETWEEN YOU AND WEDNESDAY WAFFLES BE RESOLVED THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION. YOU AND WEDNESDAY WAFFLES ARE GIVING UP THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.
Scope
This section applies to Users located in the United States. You and Wednesday Waffles agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") shall be resolved exclusively by final and binding, individual arbitration, except that either party may (i) bring an individual action in small-claims court and (ii) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual-property rights. This agreement to arbitrate is intended to be broadly interpreted and includes claims brought under the Telephone Consumer Protection Act (47 U.S.C. § 227) or any other statute, regulation, or legal or equitable theory.
Governing Law & Rules
The Federal Arbitration Act (9 U.S.C. § 1 et seq., "FAA") governs the interpretation and enforcement of this arbitration agreement and all questions of whether a Dispute is subject to arbitration. Unless you and Wednesday Waffles agree otherwise in writing, the arbitration shall be administered by JAMS under the JAMS Streamlined Arbitration Rules and Procedures, as modified by these Terms and consistent with the JAMS Consumer Fairness Standards. The arbitrator must honor the terms and limitations in these Terms and may award damages and relief, including any attorneys' fees, authorized by applicable law.
Class Action & Jury Waiver
YOU AND WEDNESDAY WAFFLES EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION. CLAIMS MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS, AND THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS OR PRESIDE OVER ANY REPRESENTATIVE OR COLLECTIVE PROCEEDING.
Arbitrator Decision
The arbitrator's award shall include the essential findings and conclusions and shall be final and binding, subject to the limited grounds for review under the FAA. Judgment on the award may be entered in any court of competent jurisdiction.
Location & Fees
- Unless you and Wednesday Waffles agree otherwise in writing, the arbitration will take place in the county in which you reside, or may be conducted by videoconference.
- If you initiate arbitration, you will be required to pay US$250 of the fee required to initiate the arbitration, and Wednesday Waffles will pay the remaining JAMS case-management and arbitrator fees, up to the amount required by the JAMS Consumer Fairness Standards.
- If Wednesday Waffles initiates arbitration, Wednesday Waffles will pay all administrative fees and costs related to the arbitration.
- Each party is responsible for its own counsel, expert, and witness fees, except as otherwise required by applicable law.
30-Day Opt-Out Right
You may opt out of this arbitration agreement by sending written notice within 30 days of first accepting these Terms to admin@wednesdaywaffles.com or by mail to Wednesday Waffles Inc., 3505–1328 W Pender St, Vancouver, BC V6E 4S9, Canada. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of the arbitration clause. Opting out will not affect any other provision of these Terms.
Changes to this Section
If Wednesday Waffles materially changes this arbitration section after the date you first accepted these Terms, you may reject the change by written notice within 30 days, in which case your relationship with us will be governed by the arbitration terms in effect immediately before the change.
Agencies
This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, which can, if the law allows, seek relief against us on your behalf.
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Subject to the arbitration clause above for U.S. Users, the courts of British Columbia shall have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Service.
European Consumers: nothing in these Terms deprives you of the protection of the mandatory laws of the country where you reside. European Consumers may bring proceedings in the courts of their country of residence and benefit from the mandatory provisions of their local consumer-protection laws. The European Commission operates an online dispute-resolution platform available at ec.europa.eu/consumers/odr. We are not currently obligated or agreeing to submit to an alternative dispute-resolution body.
Wednesday Waffles maintains strict policies for preventing child sexual abuse and exploitation ("CSAE") on our platform. Our Child Safety Standardsoutline prohibited conduct, detection and reporting mechanisms, our response procedures, and how to report concerns to us. You must comply with those standards at all times. We cooperate with law enforcement and the National Center for Missing & Exploited Children (NCMEC) as required by applicable law.
We may amend or modify these Terms from time to time. When we make material changes, we will notify you by updating the "Effective date" above and, where appropriate, by providing a more prominent notice (such as an in-app banner or email). Changes become effective on the date communicated. Your continued use of the Service after that date constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service.
Entire Agreement
These Terms, together with our Privacy Policy and any additional terms we present for specific features, constitute the entire agreement between you and Wednesday Waffles regarding the Service and supersede all prior agreements on that subject.
Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.
Assignment
You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms at any time without notice, including in connection with a merger, acquisition, reorganization, or sale of assets.
Survival
Provisions that by their nature should survive termination of these Terms will survive, including the sections on User Content, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.
Relationship
These Terms do not create any agency, partnership, joint venture, or employment relationship between you and Wednesday Waffles.
Notices
We may provide notices to you by email, through the App, or by posting on our Website. You may send notices to us at admin@wednesdaywaffles.com or by mail at the address above.
Export Controls
You agree to comply with all applicable export and re-export control laws and regulations, including the U.S. Export Administration Regulations and Canadian export controls.
For questions about these Terms of Service, contact us:
admin@wednesdaywaffles.comWednesday Waffles Inc. · 3505–1328 W Pender St · Vancouver, BC V6E 4S9 · Canada