Help Center

How Can We Help?

Answers about recording, groups, reminders and your account. Still stuck? We’re one email away.

The Basics

Recording & Posting

Watching & Reacting

Groups & Invites

Chat

Reminders & Notifications

Your Account & Privacy

Fixing Things

Still Need Help?

Can’t find what you’re looking for? Email us and a real person will get back to you.

It helps to tell us your phone model and what happened. Screenshots are gold.

support@wednesdaywaffles.com

How Can We Help?

What is Wednesday Waffles?

Why is it called a Waffle?

How does a Waffle week work?

Is it free?

Which phones does it work on?

What languages is the app in?

When can I post my Waffle?

Do I have to wait until Wednesday for my first Waffle?

How do I record a Waffle?

How long can a Waffle be?

Can I pause, flip the camera or redo it?

Can I send one Waffle to more than one group?

Can I post more than once a week?

What are prompts?

Are there filters or effects?

My recording got interrupted. Is it lost?

Where do I find new Waffles?

How do reactions and comments work?

Can people see that I watched their Waffle?

Are there captions?

Can I save a Waffle to my phone?

Can I delete a Waffle I posted?

How do streaks work?

How do I start a group?

How do I invite people?

Someone sent me an invite. How do I join?

Who can see my Waffles?

Can our group Waffle less often?

How many people can be in a group?

How do I change a group’s name or icon?

How do I leave a group?

How do I remove someone from a group?

Where’s the group chat?

Can I send photos?

How do I reply, react, edit or delete a message?

Will you remind me to post?

How do I choose which notifications I get?

I’m not getting notifications.

What’s a nudge?

What’s the Waffles card on my iPhone Lock Screen?

How do I sign in?

How do I change my name, birthday or photo?

Is there a dark mode?

Is what I share private?

What are the AI features?

What do the Privacy settings do?

How do I delete my account?

Can I get a copy of my data?

How do I report something?

My account has been suspended.

My Waffle is stuck uploading.

A Waffle won’t load or play.

My Waffle has no sound.

The camera or microphone isn’t working.

The app says “Kitchen Renovation!” or asks me to update.

The app keeps crashing.

How do I share feedback or an idea?